Courier Shipping Delays
All customer orders are processed and shipped within 1-2 business days. However, our shipping carriers have informed us to expect delays due to unprecedented high volumes of orders during the busy Holiday period. We apologize for any shipping delays that you may experience due to Carrier shipping issues and we assure you that we are working constantly to get your order to you as soon as is possible. Please understand that there is a high possibility that your order may be delayed but we are working with Carriers to mitigate these issues.
Free shipping policy
NamasteVapes offers free shipping on all orders over $50.00 within the Canada.
- Portable vaporizers and most product accessories are shipped with 3-5 business day (1st class) shipping.
- Larger vaporizers are shipped within 5 days service. We ship via Canada Post.
All customer orders usually arrive within this time frame but Namastevapes are not responsible for carrier delays. If you happened to have paid extra for shipping, we will issue you a shipping refund if your package does not arrive within the allotted time frame.
Orders over $150.00 will require a signature.
The statement below does not apply during these difficult times, we appreciate your understanding.
We strive to get all orders received before 2 PM (PST) shipped out the same day. We ship from our warehouses in ON and MB and depending on our inventory, we ship from the closest location to you. Orders not shipped same day will be shipped the following (business) day. We will contact you if for some reason there are any delays. We ship weekdays, Monday-Friday. We do not ship on Saturday or Sunday or on any USPS holidays. Orders received after 2 PM Friday - Sunday will ship on the following Monday, assuming Monday is not a holiday.
Please Note: tracking numbers are not active until the shipping provider scans the package. This may be as late as 7 or 8 PM (PST).
Priority shipping: Orders placed after 2 PM (PST) will be delivered on the next business day. Please note that weekends and holidays are not business days. For example, if your order ships on Friday via Priority shipping your order will be delivered on Monday assuming Monday is not a holiday. If Monday is a holiday your package will arrive on Tuesday.